Shipping policy

Shipping Policy

 We are committed to delivering your organic and natural products in the best condition and as quickly as possible. Please read our shipping policy carefully to understand how we process and deliver your orders.

Shipping Locations

We currently offer shipping across Pakistan. For international shipping, please contact us at Contact@panjfoods.com or call 3001333284 for assistance.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Methods & Delivery Time

• Standard Shipping: Estimated delivery within 3-5 business days after dispatch.
• Express Shipping: Available for select locations with delivery within 1-2 business days.
• Same-Day or Next-Day Delivery: Available in select cities for orders placed before 12 PM.

(Note: Delivery times may vary depending on your location, courier service, and unforeseen circumstances.)

Shipping Charges

• Standard Shipping: A flat shipping fee of 200 applies to all orders.
• Free Shipping: Available on orders above 7000.
• Express Shipping: Additional charges may apply.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email/SMS.
• You can track your shipment on our website or through the courier company’s tracking portal.

Order Delays & Issues

• While we strive for timely deliveries, occasional delays may occur due to weather, strikes, or unforeseen courier issues.
• If your order is delayed beyond the expected timeframe, please contact us at Contact@panjfoods.com or 3001333284.

Damaged or Missing Items

• If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.
• Send an email with your order number, photos of the damaged product, and a description of the issue.
• We will investigate and offer a replacement or refund as applicable.

Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.
• Refunds are only provided for defective, damaged, or incorrect items.
• To initiate a refund request, email us at Contact@panjfoods.com with order details.

Changes to Shipping Policy

PanjFoods reserves the right to update this shipping policy at any time. Any changes will be posted on our website.

For further inquiries, feel free to contact us at Contact@panjfoods.com or call 3001333284.

Thank you for choosing PanjFoods – Bringing you the best in organic and natural food!